Once your appointment is confirmed, you will automatically receive a confirmation email with all of your booking details, including your appointment time, reader, location information, or Zoom link depending on the session type you selected.

For remote sessions, your Zoom link or phone appointment details will be included in the confirmation email. We recommend checking your spam or promotions folder if you do not see the email within a few minutes of booking.

If you need additional assistance before your session, please contact (928) 554-5871.

Yes, you’re welcome to select your preferred reader when booking, based on availability. Each of our practitioners offers a unique perspective, allowing you to choose the experience that feels most aligned for you.

Yes, readings can be reserved as a meaningful gift. When booking, include the recipient’s name and contact information so we can prepare for their visit. If you prefer, we’re also happy to assist with gift options in-store.

We kindly ask that any appointment changes or cancellations be made at least 24 hours in advance.

Appointments canceled 24 hours or more before the scheduled time are eligible for a full refund.

Same day cancellations, including missed appointments, are non-refundable.

Thank you for honoring the time and energy of our practitioners and allowing us to provide the best possible experience for every guest.

We offer a 10 minute grace period to help ensure you receive the full experience of your reading while honoring the time and care of our practitioners and other guests.

If you believe you may be running late, please call us as soon as possible and we will do our best to reschedule your appointment when available.

Arrivals more than 10 minutes late may be subject to cancellation and are nonrefundable.

We highly recommend booking in advance, as appointments can fill quickly. We ask that readings be reserved at least one hour ahead of time to allow our practitioners to thoughtfully prepare and adjust their schedules.

No. While many of our practitioners incorporate energy work, intuitive guidance, and spiritual practices into their sessions, they are not licensed medical professionals and do not diagnose medical conditions, prescribe treatment, or provide medical care.

All readings and sessions offered through Sedona Crystal Vortex are intended for personal insight, spiritual exploration, relaxation, and self reflection only. They are not a substitute for professional medical, psychological, legal, or financial advice.

If you have concerns regarding your physical or mental health, we encourage you to consult a qualified healthcare professional.